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Knowledge Base (42)

  1. Session usage information

    Answer: Environment: All Oracle B2C Service versions Resolution: For questions around what generates a session and how you can prevent inaccurate session billing on your site, please review Demystifying...

  2. Finding the SaaS Service Usage Metrics Report

    Answer: Environment: My Services Resolution: To access and view Usage Metrics Reports, users must be a Service Administrator and/or a Service Instance Administrator. Sign in to My Services portal (...

  3. Unable to download SOC 2 report from cloud.oracle.com

    Answer: Environment:  Oracle Cloud Portal, My Services   Resolution: To download reports from My Services > Documents, you will need to ensure you have Adobe Acrobat Reader installed on your...

  4. Exporting reports into another format for analysis

    Answer: Environment: Exporting Report Data Oracle RightNow Analytics Cloud Service Resolution: It is possible to export report information from the Oracle B2C Service application into a format that can...

  5. Customer Portal v3.9 or Beyond Migrations Tips

    Answer:   Environment: Customer Portal (CP) Administration and framework migrations Oracle B2C Service, All versions Resolution: We identified a few challenges your business may experience while...
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Documentation (88)

  1. Link to a URL

    Design a PDF Template for a Form Filter: All Files Submit Search Design a PDF Template for a Form A form in an interview is generated Last Updated: 09/20/2024

  2. Link to a URL

    Save PDF Data to the Session Filter: All Files Submit Search Save PDF Data to the Session You can set up your flow to save PDF Last Updated: 09/20/2024

  3. Link to a URL

    Preview the PDF Form Template Filter: All Files Submit Search Preview the PDF Form Template Using the Debugger, you can test that Last Updated: 09/20/2024

  4. Link to a URL

    Insert Entity-Level Attributes Into a PDF Form Template Filter: All Files Submit Search Insert Entity-Level Attributes Into a PDF Form Template For entity Last Updated: 08/22/2024

  5. Link to a URL

    Generate a PDF From a Flow In a Visual Builder Application Filter: All Files Submit Search Generate a PDF From a Flow In a Visual Builder Application The Last Updated: 08/22/2024
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